SEPTEMBER 2013

Social media’s potential pitfalls

Social media - an effective marketing tool or a dangerous reputation killer?

feature stories
NZILA President's message

NZ quakes cause ructions in the Kiwi courts, which create a specialist Earthquake List.

AILA President's message

When is a flood not a flood? The Queensland Supreme Court has an answer.

Inability to share information
‘benefits fraudsters’

Insurers’ inability to share fraud information hampers claim investigations.

Entrepreneurial spirit sparks agencies

Joint presentation outlines Australian underwriting agencies’ excellent growth.

Multiple lawyers impinge on layers

Layers of lawyers are not always necessary when resolving excess layer claims, says one insurer.

Mediation an 'invisible profession'

Mediation is not yet highly regulated and there are myriad approaches, sparking ethical challenges.

In-house lawyer at home in Queensland

Resolve profiles Suncorp's commercial insurance solicitor, who loves his family and warm weather.

'Product story' vital in liability cases

A former AILA president says Australian lawyers defending product liability cases need to take a "broader view".

every issue
News from the branches
Read a roundup of activities around the branches.
AIDA
Six working party meetings precede AILA National Conference.
Diary
Upcoming events for AILA, NZILA and other insurance-related organisations.
Contacts
How to contact AILA/NZILA’s office bearers and Resolve’s editor.